Can I return my Seagate external hard drive?
1) SEAGATE REFUND POLICY This refund policy guarantees your satisfaction within 30 days from the shipment date only on Product that you have purchased directly from Seagate.com or LaCie.com, and only where purchased and shipped in the United States.
What does Seagate do with returned hard drives?
A significant percentage of drives returned to Seagate are determined to have No Trouble Found (NTF). These drives are separated from the rest for a faster recertification process. The rest of the drives are shipped back to Seagate factories for evaluation and repair.
How long is Seagate HDD warranty?
For Product sold to a Seagate OEM customer (“OEM”), the standard warranty period is: three (3) years for Notebook Storage and Desktop Storage drives; three (3) years for Consumer Electronic drives (with the exception of IronWolf Pro and SkyHawk AI drives, the warranty period is five (5) years);
What is order RMA Seagate?
THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS VALID ONLY FOR THE RETURN OF NON-CONFORMING SEAGATE PRODUCT UNDER WARRANTY. You agree not to submit to any products except in conjunction with a justified warranty claim.
How does Seagate RMA work?
Seagate may replace your Product with a Product that was previously used, re-certified and tested to meet Seagate specifications. Seagate will pay to ship the replacement Product to you. By sending Product for replacement, you agree to transfer ownership of the original Product to Seagate.
How do I fix a broken Seagate external hard drive?
To get to First Aid:
- Click on the partition to select it. When done correctly, the partition will be highlighted in blue (may vary at some point).
- Click on the First Aid tab.
- Click on “Verify Disk” and if Disk Utility says it’s needed, then run “Repair Disk”.
Why is my Seagate hard drive clicking?
The clicking noise is the sound of the read/write head trying to free itself from the platter where it’s trapped. This will almost certainly have damaged the head and the platter because they should never touch each other. If it’s still covered by warranty, contact Seagate about returning it for a replacement.
Is Seagate a good brand?
Although Seagate has been known to make drives with less than average reliability, they are among the cheapest external hard drives you can buy. Its data transfer rate is a respectable 100 MB per second and at just 159g it makes for an ideal portable option.
How long does Seagate RMA take?
The turn-around time for your replacement Product is approximately two (2) weeks; but if no replacement Product is immediately available, your turn-around time may be longer.
How do I know if my Seagate is original?
Some of our drives have the QR code printed on the label (see example below). Each QR code is unique and is associated with that drive S/N. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive.
Can a damaged external hard drive be fixed?
Generally speaking, the external hard drive errors can be repaired using CMD. What you should note is that regarding “chkdsk f: /f “, the first f should be replaced with the drive letter of the external hard drive.
What is Seagate data recovery service in Singapore?
With a huge user base, Seagate data recovery service in Singapore is the service for home and business users whenever they have problems with their storage devices and need to recover data, files, photos, videos and other important documents from the data drives.
Can I get a replacement for my Seagate product?
Seagate products (or Seagate-affiliated) are only eligible for replacement during the warranty period. Please refer to the Limited Warranty Statement for more information. The product is still in warranty and warrantied by Seagate. Please check your warranty through Warranty Validation.
What is a Seagate HDD?
Seagate is a global hard disk drive manufacturer. They make a variety of drive models ranging from desktop hard drives, laptop drives, NAS hard drives to solid-state drives (SSD) and portable external drives.
What is the warranty period of a Seagate product?
Warranty Period The Seagate warranty starts on the date of the Product shipment to the Seagate OEM, distributor or retailer. The Seagate warranty expires the last day of the Product warranty period specified in the Seagate published limited warranty periods or Product packaging, or whichever is longer.