How do I speak to someone at EBT NYC?
Toll-Free Customer Service Helpline The toll-free number 1-888-328-6399 – is available in Arabic, Chinese, English, Haitian-Creole, Italian, Korean, Russian, and Spanish to recipients 24 hours per day, 7 days per week. You may use the helpline to: Check your SNAP or cash account balance information.
Where can I get my SNAP card in Brooklyn?
How to Apply
- You can apply online on ACCESS HRA.
- You can call our Infoline at 718-557-1399 to have an application mailed to you.
- You can pick up an application at one of our SNAP centers.
- SNAP Applicants can fax an application to MARU at 917-639-1111.
- You can also print out an application and drop off at a SNAP center:
Who do I call with questions on food stamps in NY?
Contact. For more information about SNAP, contact your local department of social services or call the toll-free OTDA Hotline: 1-800-342-3009.
How do I track my EBT card in the mail?
On the EBT Card Request tab, staff can view the anticipated delivery date by clicking on the most recent EBT Card request. Once the EBT Card request is selected, the case manager must click the Track tab. The Track tab will automatically populate the anticipated delivery date, once information from USPS is obtained.
Can I get a replacement EBT card the same day NY?
Visit the HRA Center Locations website for more information. You must bring a valid photo ID in order to receive a same day replacement card.
How to contact EBT?
Report Lost/Stolen EBT Card. Contact the DES Office Locator or call FIS Customer Service at 1-888-997-9333 (TTY: 1-800-367-8939).
Where can someone replace an EBT card in NYC?
How do I replace a Lost or Stolen New York EBT Card?
What can I buy with New York EBT card?
– beer, wine, liquor, cigarettes or tobacco – any nonfood items, such as: pet food soap, paper products household supplies vitamins and medicine – food that will be eaten in the store – hot foods
How to get a New York EBT card replacement?
– Check your SNAP or cash account balance information. – Review up to 15 months of transaction history. – Request a printed 2-month statement of your account history. – Change your PIN. – Report damaged, lost, or stolen cards, and request a replacement card be mailed to you.