How much is a replacement EZ-Link card?
An EZ-Link card which is sold at TransitLink Ticket Offices, Concession Card Replacement Offices, Passenger Service Centres and 7-Eleven, each costs $10, out of which $5 is stored-value for use.
How do I get a replacement EZ-Link card?
Subject to paragraphs 9.2, 9.3 and 9.4 below, a Customer may replace a defective ez-link Card by presenting it at any Ticket Office at MRT stations and bus interchanges. The monies in the Wallet on the defective ez-link Card shall be refunded to the Customer in accordance with paragraph 6.
How do I replace my TransitLink Card?
You may go to the College’s Student Services Centre to collect an Appendix H Form to apply for a replacement. Students may subsequently bring the form to apply for an immediate replacement at any Concession Card Replacement Office. However, a replacement fee will be imposed by TransitLink.
Where can I get my expired EZ-Link card replaced?
For expiring EZ-Link cards before 31 December 2021 Simply exchange your EZ-Link card that is expiring/expired before 31 December 2021. Visit any TransitLink Ticket Offices to get your subsidised card now. You can also perform a deferred refund of your EZ-Link that has expired at TransitLink Ticket Offices.
How do I report my MRT card lost?
15. How do I block my card if I have lost it? Please call our customer service team at 6496 8300 between 8am to 6pm (operates daily except on public holidays). During non-operating hours, you can leave us a voicemail and we will contact you within the next working day.
How do I replace my Moe student card?
Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail.
Can I transfer my EZ-Link balance to another card?
Yes, you can add or save more than one bank card for topping up your EZ-Link Wallet within your EZ-Link App.
How do I find a lost concession card?
If your concession card is retained, please call the TransitLink Hotline at 1800-2255 663 to check the card status after five working days….Card Replacement Fees.
| Concession Card Type | Via Concession Card Replacement Office | Lost Card via Self-help Channels* |
|---|---|---|
| Child Concession Card | $13 | Not available |
How do I replace my student card Singapore?
What do I do if I lost my student concession card?
Please make a loss report via our hotline at 1800-2255 663 (operating daily from 8am to 6pm, except on public holidays), by providing your NRIC/concession card number and contact number. Please leave a voice mail if you are calling after operating hours.
How do I report a lost PAssion card?
Please call PA Contact Centre Hotline at 6225 5322, which operates daily from 8am to 6pm (excluding public holidays), for assistance. Alternatively, you may get your lost PAssion Silver Card (Non-Concession) replaced at your nearest Community Club/Centre (CC). Please note that a replacement fee of $7.50 is applicable.
How do I get a replacement TransitLink concession card?
At the TransitLink Kiosk, please scan the QR code or key in the reference number to print and collect your replacement concession card on the spot. The newly printed replacement concession card can be used immediately.
What happens if I Lose my TransitLink card?
For security reasons, the loss report is irreversible once it is lodged in our system, and the card, even if found, will no longer be usable. We advise you to do a thorough search for the card before making the loss report. TransitLink will not be liable for any misuse before the card is cancelled.
How will the new TransitLink kiosks work?
From June, TransitLink will be progressively rolling out 10 new kiosks at major transport nodes, with these locations to be announced at a later date. TransitLink said that it developed the kiosks, which will operate round-the-clock, to serve an expanding base of concession-card holders beyond the operating hours of its replacement offices.
How do I Activate my TransitLink card?
Head down to any TransitLink Ticket Office with your original NRIC and make a minimum top-up of $10 to activate the card for use on public transport. Any person activating the card on your behalf would have to present both your original NRIC and his/her original NRIC at the Ticket Office. Card activation must be made in person to avoid card abuse.