What does STA Travel do?
STA Travel is the world’s greatest travel company, offering unbeatable airfares for everyone, including exclusive fares for students and young professionals. We also provide incredible group tours from the world’s best providers, as well as accommodation, visas, foreign currency, car hire and more travel essentials!
Is STA covered by ABTA?
STA Travel was a member of trade body ABTA – the Association of British Travel Agents – which says the majority of holidays sold by the company were packages that included flights. These are protected by the Civil Aviation Authority’s ATOL scheme, which means customers will be refunded for cancelled trips.
Is STA Travel still operating?
STA Travel has become the latest travel firm to fall victim to the Covid-19 pandemic. The company, which grew out of a student travel business and specialised in trips for young people, including gap years and volunteer projects, has ceased trading.
Can I get my money back from Sta?
In a statement sent to customers on Facebook, STA Travel said credits post pandemic are valid for two years from the date of issue. A refund can eventually be requested but only a year after purchase and they will allow a name change on tickets.
Can I get my money back from STA Travel?
Eligible employees of STA Travel are able to make a claim for assistance via the Fair Entitlements Guarantee (FEG) scheme administered by the federal government’s Attorney General’s Department (AGD).
Will I get my money back from STA Travel?
It’s a dire situation and a bitter pill for customers to swallow but there is good news: If you paid by credit or debit card and have not received service, you can get your money back through your bank. STA South Africa’s liabilities are estimated to be at least R213. 5m, with assets worth just R3.
Can a travel agent charge a cancellation fee?
Can travel agents charge cancellation fees? Travel agents can charge a cancellation fee that reflects the reasonable costs of making the booking to start with and then cancelling it.
What is STA Travel?
STA Travel was a Travel Supplier supplying travel products and service to the general public through their 200 retail travel agency stores located globally. It was owned by Diethelm Keller Holding (DKH), with headquarters in Zurich and London. It had almost 2,000 employees working in over 200 stores worldwide.
Is STA Travel Limited in liquidation?
STA Travel Limited – In Liquidation On 5 October 2020, James Douglas Ernle Money and Steven Edward Butt were appointed Joint Liquidators of STA Travel Limited. If you are a customer or former customer of the Company, please note that as Liquidators, we cannot: process a refund for tickets or bookings you made with STA Travel Limited
What happened to STA Travel UK?
STA Travel UK entered administration and ceased trading on 21 August. In the UK the administration affects 52 shops and around 500 jobs. The Australian business, STA Travel Pty Ltd., and New Zealand Business, STA Travel (NZ) Limited also entered external administration with Deloitte .
What does sta stand for?
The UK, Australian and New Zealand subsidiaries also entered administration in the same week. Originally an acronym for “Student Travel Australia”, the company was later branded as “Student Travel Association” and later branded itself as an acronym for “Start The Adventure”.