How do I file a claim with Best Buy?

How do I file a claim with Best Buy?

When something goes wrong, we’re always here to help. Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Does Geek Squad give you a new phone?

We will replace, not repair, your product if you purchased a Product Replacement Plan. Under a standard Geek Squad Protection Plan, we may also replace your device, at our discretion, if we choose not to repair it or otherwise provide you with store credit.

How do I make a Geek Squad claim?

– How do I file a claim with my Geek Squad Protection plan for Wireless?

1. Click on “File a Claim”, then sign in or create a profile.
2. Click on “Protection Plans”.
3. Expand the product on the list on the left and select the product number.
4. Click on “File a Claim” in the “More Tools” menu on the right.

Does Best Buy refund missing package?

We’ve concluded our investigation and have determined we will not be providing a refund or replacement item. At this time, we encourage you to work with the carrier and/or local law enforcement regarding this matter.

What is the customer service number for Best Buy?

(888) 237-8289Best Buy / Customer service

How do I know if I have insurance on my phone?

Here’s how:

1. Open the Settings app.
2. Tap General.
3. Tap About.
4. Tap the name of your AppleCare plan. If you don’t see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.

Does Geek Squad replace stolen items?

Generally, the Accidental Geek Squad Protection does not cover lost or stolen items. If you have any questions or concerns, please call us at (800) GEEK-SQUAD or (800) 433-5778.

Can Geek Squad Protection be returned?

at a store, by calling 1-800-GEEKSQUAD (1-800-433-5778), or by sending a notice of cancellation to us. If you cancel your One- Time-Pay Plan within 30 days of your Plan’s purchase, you will receive a full refund of the price paid for the Plan, less the value of any service provided to you under this Plan.

Does Best Buy credit card cover accidental damage?

Best Buy will provide you with a repair, replacement or store credit to purchase a new device if your product suffers from a mechanical failure or, in some cases, accidental damage from handling. Your membership covers the price of each Best Buy Protection Plan.

What happens if Best Buy loses my package?

If the shipment was screwed up by the shipper (lost, wrong address) ups is supposed to investigate, refund bestbuy, who then refunds you. If the shipment was delivered according to ups then bestbuy is supposed to investigate. If it is determined that is was stolen then it becomes and police and home insurance matter.