What is the difference between 111 and 999?
999 is for emergencies and 111 is for non-emergencies.
What can I call 999 for?
You should always call 999 if someone is seriously ill or injured, or their life is at risk.
- Cardiac arrest/ collapse/ unconsciousness.
- Chest pain / heart attack.
- Convulsions / fitting.
- Stroke symptoms.
- Traumatic / serious injury.
- Severe burns / scalds.
- Choking.
- Drowning.
How do you call an ambulance if you can’t speak in the UK?
How to call 999. You can call an ambulance by using 999 or 112. If you are deaf, hard of hearing or speech-impaired you can contact us by texting from your mobile.
What is 111 for in the UK?
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation. Call 111 if: you need medical help fast but it’s not a 999 emergency. you think you need to go to A&E or need another NHS urgent care service.
Does 999 call back?
If you dial 999, stay on the line. Otherwise we will call you back. The police want to know that you are safe and it saves us valuable time.
When should I call 999 police?
Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.
What is classed as a police emergency?
Reporting an emergency Call 999 if you are reporting a crime that is in progress or if someone is in immediate danger.
What questions do 999 operators ask?
When you call 999, an operator will ask you which emergency service you require….Initially, you will be asked four questions:
- Is the patient is breathing?
- What address are you calling from?
- What number are you calling from? (so we can call you back if you get cut off)
- What is the reason for your call?
What happens when you make a 999 call?
When you dial 999, the first person you speak to is the Operator who will ask you which service you need. If you ask for an ambulance, you will be put through to your local ambulance service. An emergency call handler will then take the call and will ask you questions so that help can be arranged.
What is 112 in the UK?
national emergency response service
999 and 112 is the national emergency response service in the UK. 112 is the pan-European equivalent to 999 and can be used in the UK.
What happens if I accidentally call 999?
All calls to the emergency services are recorded and we can always trace the number, even if the call is made from a withheld number. If you are found to be making a hoax call you could be fined or even sent to prison. Misuse of 999 and hoax calls are a criminal offence.