How do I speak to a live person at PG&E?

How do I speak to a live person at PG&E?

For online support to common questions, visit our Help CenterOpens in new Window. or contact us at 1-800-743-5000.

How long does it take PG&E to restore power?

within 24 hours
PG&E will restore electric service within 24 hours, unless the cause is absolutely beyond our control, or we will automatically credit your account $30 for each 24-hour period you are without service.

How do I pay my PG&E bill over the phone?

To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready. *Why do I have to pay a convenience fee? PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments.

Why is my PG&E bill so high?

Utility company says higher bills are because of rising natural gas costs, demand.

How long will PG&E outage last?

1-2 hours
How long will my outage last? How often will it happen? If your block is called, you will experience an outage of typically 1-2 hours. Once your outage is over, your block should not be shut off for a rotating outage block again until all the other blocks in PG&E’s service territory have been called.

Is PG&E shutting off power for non payment?

ALERT: The moratorium on disconnections for non-payment put in place by the California Public Utilities Commission (CPUC) in March 2020 has formally ended. We remain committed to supporting customers.

How do I see my PG&E bill online?

Here’s how:

1. Sign in to your online account.
2. Under the Your Account header, choose “Bill & Payment History”
3. Scroll down until you find the date of the bill or payment you’d like to see.
4. Select “View Bill PDF” to automatically download the bill.
5. Print the downloaded PDF, if desired.

Who owns PG&E Corporation?

PG&E CorporationPacific Gas and Electric Company / Parent organization