Are shared short codes going away?

Are shared short codes going away?

Shared short codes are used by multiple businesses, which makes them more susceptible to spam. To protect consumers, wireless carriers are discontinuing service for shared short codes. We have been given a new date for this shutdown: December 15th, 2021.

What is a short code used for?

A short code is a special telephone number designed for high-throughput, two-way messaging. Short codes are used to send and receive SMS and MMS messages to and from mobile phones.

What is an example of a short code?

Codes are five digits in length. Short codes will start with either a “3” or “4”. For example, 34001 or 42001. Each short code or short code range (a range will generally be 34000 to 34009) are assigned specific tariffs or end user prices (EUP).

Can multiple companies use the same short code?

Unlike a dedicated short code, a ‘shared short code’ can get used by multiple brands simultaneously. For each business to share the same 5-6 digits, it gets assigned by keywords of your choice.

Can you call a short code?

Short codes are special phone numbers that give you quick access to information, services, and call features. To use a short code: Enter the number and touch the phone icon below the keypad to make the call.

Are short codes worth it?

With dedicated short codes, brands can set up as many keywords as they like. The customer experience is more streamlined. It also eliminates any confusion about which brand a customer is interacting with. And there’s no risk of unintentional opt-outs, which means your SMS engagement channel is more reliable.

Why are short codes so expensive?

Dedicated short codes are more expensive than shared codes were, but that’s because you’re not splitting the cost with all the other brands on that code. A dedicated short code may cost a little more, but it also gives you significantly more customizability and control.