Who do I write to to complain about BT?

write to them at Ombudsman Services: Communications, PO Box 730, Warrington, WA4 6WU. We’ll try to fix the issue straight away. If we run into problems, we’ll tell you how long it’s going to take and when to expect an update. If you’re unhappy, you can ask to escalate your complaint.

What is BT contact email address?

Email: [email protected].

Who is head of complaints at BT?

Wayne Long – Executive Complaints – BT Plc | LinkedIn.

Who is the CEO of BT email address?

Aside from the C.E.O. himself ( see below ), I can tell you from first-hand experience that if anyone can get things done, Warren Buckley can. Finally, [email protected] is the e-mail address of the C.E.O., according to Google.

Do BT have a complaints department?

How to complain directly to BT. BT’s customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you’ll need your customer account number. Alternatively, customers can write to BT Correspondence Centre, Providence Row, Durham, DH98 1BT.

How many complaints do BT get?

BT received 34 complaints per 100,000 subscribers about its broadband service in the first quarter, well ahead of the UK industry average of 21. Its broadband service has topped the regulator’s complaints table since the first quarter of 2016.

Who is head of BT complaints?

How do I complain to BT CEO?

BT complaints contacts

Call Customer Services on 0800 800 150 or 01793 596 931.
Email Gavin Patterson (CEO) on [email protected].
Email Warren Buckly (Head of Customer Services) on [email protected].
Tweet BT UK.
Tweet BT Customer Care.

How do I contact BT customer services?

Call us:

0800 800 152. Monday-Friday 08:00-18:00. BTnet.
0800 032 4362. Monday-Friday 08:30-17:00.
0800 800 152. Monday-Friday 08:00-18:00.
0800 011 3237. Available 24/7.
0800 387 309. Monday-Friday 08:00-18:00.
0800 800 152. Monday-Friday 08:00-18:00.
0800 345 7984. Monday-Friday 09:00-17:00.
0800 181 556. Monday-Friday 09:00-17:00.