What is the difference between BBB accredited and BBB rating?
The BBB assigns companies ratings from A (highest rating) to F (lowest). In order to be accredited, a company must obtain a minimum of a B rating. Reliability that comes from being accredited by the BBB also includes obtaining a good rating for consumers to see.
Is a BBB rating important?
One benefit to maintaining accreditation with the BBB is the trust that people may feel when they see that you’re accredited. And, the BBB also has metrics that all accredited members have to adhere to concerning factors like truth in advertising, transparency and responsiveness.
What is BBB A rating?
To get an A+ rating, you need to get 97 points or more. The grade you get from the BBB represents the BBB’s degree of confidence that your business is operating in a trustworthy manner and will make a good faith effort to resolve any customer complaints.
What does it mean when a company is not accredited with the BBB?
When businesses lose their accreditation, it generally means that they simply decided to stop paying their bill. The BBB does not engage in any sort of process to protect consumers or their interests, they earn their money by essentially protecting businesses from consumer complaints.
Do BBB complaints matter?
When businesses receive a complaint through the Better Business Bureau (BBB) , it can really harm marketplace trust. BBB complaints are not only publicly available, but they also impact your overall BBB rating.
How do you get a BBB rating?
To be accredited by BBB, a business or organization affirms that it meets and will abide by the following standards:
- Build Trust. Establish and maintain a positive track record in the marketplace.
- Advertise Honestly.
- Tell the Truth.
- Be Transparent.
- Honor Promises.
- Be Responsive.
- Safeguard Privacy.
- Embody Integrity.