Why does my Surface Pro only work when plugged in?
According to Microsoft, impacted Surface Pro 3 devices will only work properly when plugged in to power. When on battery, it looks like the battery capacity has diminished, and the device will no longer hold a battery charge.
Why does my Surface keep not turning on?
The most common reasons are a charging cable connection problem or a power issue. Cable charging connection problem. One of the best things you can always assume with a black screen Windows is that the battery is dead. This is the most common cause of the device not turning on.
Can Surface turn on without battery?
Unfortunately, just as they cautioned, it no longer powers up. They charged me a modest fee and sent me on my way. I started looking into it and found, perhaps predictably, that the Surface Pro 4 cannot function without a battery by design.
Why is my Surface plugged in but not charging?
If your Surface doesn’t charge even when the power connector light is on, try this: Remove the power connector from your Surface, turn it over, and plug it back in. Make sure the connection is secure and the power connector light is on. Wait 10 minutes, and check to see if your Surface is charging.
Why is my Surface Pro plugged in but not charging?
The most common causes of a Surface Pro not charging all have to do with the power supply. The power supply may be bad, the connector may have damage, or the connector may not be seated properly.
Can the surface 3 run without a battery?
Surface 3 should not boot without a battery installed. Since the screen has to be removed for battery replacement, it might actually help if the old battery has made the screen come off from the sides.
Can you charge a Surface with USB?
Can I charge my Surface with the USB-C port? Yes, you can usually charge your Surface with the USB-C port. However, we highly recommend using the charger that came with your Surface because the charging speed with a USB-C cable can be very slow, depending on the power supply and cable you’re using.
How can I tell if my Surface is charging?
How can you tell if your Surface is charging? While your Surface is charging, the LED indicator on the tip of the power supply’s charging connector is lit to show your Surface is getting power, and the battery icon will show an electrical plug.
Why does my surface turn off when I turn it on?
Check your battery. If it’s still having problems, see Force a shut down and restart your Surface. The battery icon shows a power plug and a red X on the taskbar. It may also turn off immediately when you unplug it. This means that your Surface detects the power supply but can’t detect the battery.
Why won’t my Surface Pro run on battery?
Plugged in, charging (won’t run on battery) The battery icon shows a power plug on the taskbar, and the battery shows a charge. This means that your Surface detects the power supply and is trying to charge the battery Your Surface turns off when you unplug it. Clean the connector on your power supply.
Why is my surface not charging when the power connector is on?
If your Surface doesn’t charge even when the power connector light is on, try this: Remove the power connector from your Surface, turn it over, and plug it back in. Make sure the connection is secure and the power connector light is on. Wait 10 minutes, and check to see if your Surface is charging.
Why can’t i update my Surface Pro to the latest version?
If you need to restart your Surface, select Start > Power > Restart. After your Surface restarts, keep checking for updates until you see Your device is up to date. If the update failed, see Trouble installing Surface updates? Try forcing a shut down and restart. To find out how, see Force a shut down and restart your Surface.