Does Boost Mobile have live customer service?

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How do you talk to customers on the phone?

Maintaining a consistent tone

Think of tone on a spectrum. Take the examples above: “Anything else?” and “What else can I help you with?”
Use positive language.
Be brief but not brusque.
Reply in a timely manner.
Always use your customer’s name.
Talk their talk.
Be careful with jokes.
Create a support style guide.

How do you ask customer service questions?

Try some of these examples:

What interests you about customer service, in particular? Where do you see this role taking you?
How did you hear about our company? Is there something specific that stands out to you about the product or team?
What’s a time you had to give somebody an answer they didn’t want to hear?

How do you call in a call center?

How to answer calls in a call center

Answer with a professional tone.
Use common terminology.
Start and end the call with enthusiasm.
Keep the conversation personal.
Clarify the customer’s issues and concerns.
Don’t Interrupt your customer.
Don’t belittle the customer’s issues.
Don’t give incorrect information.

How can I be customer service?

11 ways to provide great customer service

Be friendly. The most important rule in providing excellent customer service is to be friendly.
Respond promptly.
Know your product or service.
Listen to your customers.
Say thank you.
Get to know your customers.
Ask for feedback.
Use the feedback you receive.

Is there a difference between customer service and customer support?

Customer service deals with the entire customer experience and involves a bit more customer collaboration—aiming to satisfy customers throughout the customer lifecycle—while customer support is more narrowly focused on helping customers solve technical problems.

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