Can I contact CBSA?
Contact us online If your inquiry is time-sensitive, please contact us by phone at 1-800-461-9999 (toll-free in Canada and the USA ).
How can I talk to a CBSA agent?
Contact information for CBSA
- Website.
- 1-800-461-9999 or TTY 1-866-335-3237.
- NEXUS.
- NEXUS Air.
- CANPASS.
- Facebook.
- Twitter.
How do I contact the Canadian border?
Canada Border Services Agency (CBSA) They want you to call this information service and they will then transfer your call to the port you need. You can call the BIS at 800-461-9999 from within Canada, or 204-983-3500 or 506-636-5064 from outside the country. The call center is only open 8am to 4pm.
How much does a CBSA officer make in BC?
Upon successful completion of the development program at an assigned port of entry, you will become a border services officer. Your annual salary will increase to $75,100 to $89,068 (FB-03). You might also be entitled to a bilingual bonus if you occupy a bilingual position.
Why would the CBSA call me?
Individuals posing as CBSA officials are using email, text messages and telephone calls to fraudulently access your personal information and request payments. Telephone calls may display numbers and employee names that appear to be from the CBSA .
How do I contact the CBSA?
Contact information for media only. Contact the CBSA by phone or send us your enquiry by mail or through our online form. Browse our nearly 1,200 offices by service or location. Suspect illegal smuggling, trade or document fraud?
How does the CBSA respond to a complaint?
Feedback mechanism: complaints: initial contact Service description: Initial contact with the client is made in response to a complaint. The main purpose is to resolve the complaint at this stage. Service standard: The CBSA will aim to contact the client within 14 calendar days after a written complaint is received.
How to contact the Canadian Border Services Agency?
Canada and the United States: 1-888-957-7224 Option 1 for EDI transactions ; Option 2 for technical portal assistance; Overseas: 613-946-0762 Email: [email protected] (for non-urgent correspondence only) Mailing address: Canada Border Services Agency 355 N River Rd 6th Flr Tower B Ottawa ON K1A 0L8; CARM client support
How many clients has the CBSA contacted?
Performance result: The CBSA contacted 2,679 clients and met the service standard 78% of the time. 2. Feedback mechanism: complaints: final response Service description: The CBSA provides a final written response to the complaint.