How do I contact Apple about unauthorized charges?
Report an unknown transaction or dispute a charge
- On your iPhone, open the Wallet app and tap Apple Card.
- Scroll down and tap the transaction that you want to report.
- Tap the transaction again, then tap Report an Issue.
- Choose the type of issue that you want to report.
How do I remove unauthorized Apple charges?
Request a refund for apps or content that you bought from Apple
- Sign in to reportaproblem.apple.com.
- Tap or click “I’d like to,” then choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
Why is Apple deducting money from my account?
If you were charged by Apple for something there are a few possibilities: You purchased it from the app store (or subscribed to a service) and forgot you did. Someone you share your phone with purchased it from the app store. Someone you share your Apple ID with purchased it from the app store.
Does Apple refund unauthorized purchases?
Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.
How do I dispute an Apple Pay charge?
Open the Setting app and tap Wallet and Apple Pay. Tap your Apple Card, then tap the Transactions tab. Find and tap the transaction that you want to dispute. Tap Report an Issue.
Why is iTunes debiting my account?
If it isn’t connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.
What is Apple services on my PayPal?
In-fact, you can even use PayPal to pay for Apple services like iTunes, App Store, Apple Music, iBooks and iCloud. Once PayPal is linked to your Apple ID, you will be able to use PayPal’s One Touch feature to make purchases on all Apple devices, including iPhone, iPad, Apple Watch and Apple TV.
Do I have to report unauthorized charges to PayPal?
It’s definitely important to report the charges as unauthorized if you continue to see payments come out of the account that you aren’t approving, as well as taking the steps to change your password. I’m unsure what TheJayJayStore is referring to regarding reporting identity theft, as that’s not something that would be done through PayPal.
What do I do if I don’t see my iTunes account?
If you see iTunes listed, you can check on the right side and it should either say “Active,” “Inactive,” or “Disabled” (something along those lines!). If you don’t see it there, please contact us right away so that we can check the account from our end and ensure the unauthorized billing doesn’t continue.
Does PayPal offer purchase protection for missing items?
PayPal isn’t able to help you because the Purchase Protection program only covers significantly not as described physical products (excluding currencies), missing physical products (this still excludes currencies) or unauthorized transactions (any product) – it was only intended for eBay, I believe.
How do I check if my iTunes billing agreement is active?
You can check on your active billing agreements using the steps listed here. If you see iTunes listed, you can check on the right side and it should either say “Active,” “Inactive,” or “Disabled” (something along those lines!).