Can I replace my Fitbit strap?
It will only take you a minute to change your Fitbit Charge 2 band, so you can change the look of your tracker as often as you’d like. Visit Business Insider’s homepage for more stories.
What do I do if my Fitbit band breaks?
Go to the Fitbit website and log in with your Fitbit account. This should be the same account that the Fitbit with the broken watch strap is linked to. Click ‘Submit a claim’. Keep in mind that Fitbit will only approve your request if the watch strap is broken due to a manufacturing error.
Are Fitbit bands covered under warranty?
Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the “New Product(s)”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and …
Why was the Fitbit Force Recall?
When we began our investigation, we believed some users were reacting to the nickel in the surgical grade stainless steel and that others were experiencing an allergic reaction to the materials used in the strap or the adhesives used to assemble the product.
How long does a Fitbit last for?
The Fitbit Alta has a life expectancy of 1–2 years. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence. When products stop working on their own shortly after the warranty period is over, this looks highly suspicious and seems greedy and lazy.
How long is Fitbit band warranty?
Why did the Fitbit Force fail?
Test results show that users are likely experiencing allergic contact dermatitis. All Force materials are commonly used in consumer products. However, some users may be reacting to the nickel present in the surgical grade stainless steel used in the device.
What causes Fitbit rash?
A Fitbit spokesperson said the rashes “are likely from wearing the band too tight; sweat, water, or soap being held against the skin under the device; or from pressure or friction against the skin,” Re/code reports.