What is eBay minimum seller performance standards?

What is eBay minimum seller performance standards?

Your seller’s performance has to meet performance standards requirements on eBay. You’ll need to: Have at least 100 transactions and $1 000 in sales with US buyers over the past 12 months. Have a maximum percentage of transactions with defects (including transactions cancelled by seller) less than 0.5%

How can I improve my seller’s performance on eBay?

Here are a few ways you can help increase your eBay seller ratings quickly:

1. Provide Accurate Item Descriptions.
2. Request Feedback.
3. Communicate.
4. Ship Items Immediately.
5. Follow up on Negative Feedback.
6. Use Multi-Channel Listing Software.
7. Integrations.
8. Features.

How do I get above/below standard on eBay?

Your seller level can fall to Below Standard if your transaction defect rate is above 2% or if your percentage of cases closed without seller resolution is above 0.3%. Buyers can’t see that your seller level is Below Standard.

What is an eBay seller defect?

What’s a defect? A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers. A transaction can get a defect in two ways. When a seller cancels a transaction for out of stock.

What counts as a defect on eBay?

A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers.

How do I email Amazon seller performance?

How do I contact Amazon Sellers? You can contact Amazon sellers at Amazon seller performance email id at [email protected]. You can also call on the Amazon seller performance team phone number at 1-866-216-1072.

How long do defects stay on eBay?

If you’ve sold less than 400 items in the last three months, your evaluation period is the last 12 months. If you’ve sold at least 400 items in the last three months, your evaluation period is those three months.

Does a return count as a defect on eBay?

No. Returns are not counted as defects unless you fail to respond to a return request and the buyer escalates it to eBay.

What are your seller performance standards?

Find out more about our Seller performance standards. Your seller level can to fall Below Standard if your transaction defect rate is above 2% or if your percentage of cases closed without seller resolution is above 0.3%. Buyers can’t see that your seller level is Below Standard.

What are the different seller levels on eBay?

There are three seller levels on eBay: 1 eBay Top Rated – You’re one of the best sellers on eBay, providing a great experience 2 Above Standard – You meet our seller requirements and look after customers well 3 Below Standard – You don’t meet our minimum seller performance requirements

Can buyers see if my seller level is below standard?

If your seller level is Below Standard Your seller level can fall to Below Standard if your transaction defect rate is above 2% or if your percentage of cases closed without seller resolution is above 0.3%. Buyers can’t see that your seller level is Below Standard.

What is the eBay performance policy for sellers?

Seller performance policy overview. eBay expects sellers to consistently provide service that results in a high level of buyer satisfaction. This includes setting and meeting buyer expectations by providing excellent customer service from beginning to end.